Contact information

Last updated: May 7, 2026

DNA ECOM is operated under AYOBET INTERNATIONAL TECHNOLOGY LTD
Company Number: 17148793


Customer Support

For support, account access issues, billing inquiries, or product-related questions:

Email: info@dnaecom.com


Applications & Mentorship

For DNA Scale applications, mentorship inquiries, or partnership discussions:

Email: apply@dnaecom.com


Business Information

DNA ECOM
Operated by AYOBET INTERNATIONAL TECHNOLOGY LTD

Company Number: 17148793


Registered Business Address

128 City Road
London, ENG EC1V 2NX
United Kingdom


Support Hours

Monday – Friday
9:00 AM – 6:00 PM (GMT)


Response Time

We aim to respond within:

  • 1–3 business days for customer support inquiries
  • 3–5 business days for application reviews

Response times may vary during high-volume periods.


Communication Policy

DNA ECOM currently provides support exclusively through official email channels.

We do not provide:

  • Phone support
  • WhatsApp support
  • Telegram support
  • Unofficial direct-message support

Please communicate only through verified DNA ECOM contact channels.


Security Notice

For your security, never share:

  • Passwords
  • Payment information
  • Login credentials
  • Sensitive personal information

through unofficial channels or direct messages.